Adding personalisation to your order is straightforward, but a few small details can make a big difference to how your finished piece looks. This guide explains exactly how it works, what to expect, and how to get the best result from your engraving.

What Can Be Personalised?

We offer engraving across a range of products, including:

• Serving boards and cheese boards
• Glass jars and selected glassware
• Leather key rings
• Slate house signs
• Plant markers and garden labels
• Selected lighting

Each product page clearly shows whether personalisation is available and what options are included.

How Personalisation Works (Step-by-Step)

1. Select Your Design (Border)

On products that offer design options, you’ll start by selecting a border.

• The border appears on the product preview
• It can be resized and repositioned
• It defines the layout of your engraving

Keep in mind: simpler designs tend to produce cleaner, more legible results.

2. Enter Your Text

You’ll be able to enter your wording into the text boxes provided.

• Most products allow up to two lines of text
• Each line typically supports up to 100 characters
• Shorter text generally produces a clearer, more balanced finish

3. Adjust Placement

Once your text is entered:

• Click on the text in the preview
• Move it into position
• Resize it to suit the layout
• Rotate if needed (where supported)

This gives you full control over how the engraving sits on the product.

4. Choose Your Font

Font choice has a big impact on the final look.

• Script fonts feel softer and more decorative
• Block fonts are clearer and more practical
• For smaller items, simpler fonts tend to work best

5. Preview Before Adding to Basket

The preview shows how your engraving will appear.

Before adding to basket, check:

• Spelling and punctuation
• Alignment and spacing
• Overall balance on the product

We engrave exactly what is entered, so it’s important to double-check at this stage.

Ordering Multiple Personalised Items

If you want different engraving on multiple items:

• Add each item to your basket separately
• Enter the specific text for each one

This ensures each product is engraved correctly.

Bulk Discounts on Personalised Orders

We offer automatic discounts on larger orders:

• Buy 6 items → 5% off
• Buy 12 items → 10% off

These discounts apply at checkout and include engraving.

What Makes a Good Engraving?

A well-balanced engraving comes down to a few simple principles:

Keep It Concise

Shorter text is easier to read and looks more considered on the product.

Match the Item

Think about how the item will be used:

• Serving boards → names, dates, short phrases
• Key rings → initials or brief messages
• House signs → clear, legible text

Use Spacing Properly

Crowded text reduces clarity. Leaving space improves the overall finish.

Personalisation Ideas

If you’re not sure what to engrave, here are some practical options:

Names & House Names

• “The Smith Kitchen”
• “Oak Cottage”

Dates

• Wedding dates
• Anniversaries
• New home milestones

Short Phrases

• “Eat Well”
• “Gather”
• “Just One More Chapter”

Initials & Monograms

• Simple, timeless, and suitable for smaller items.

Materials & Engraving Finish

We work with natural materials, which means every item is slightly different.

Wood

• Grain and tone vary naturally
• Engraving appears darker against the wood
• Adds contrast and depth

Slate

• Clean, sharp engraving
• Light contrast against darker surface

Glass

• Subtle etched finish
• More understated than wood or slate

These variations are part of the final look and not faults.

Common Questions

Will I See a Proof Before Engraving?

The on-screen preview acts as your proof. We engrave based on what you submit.

What If I Make a Mistake?

If you spot an issue after ordering, contact us as soon as possible.
Once engraving has started, changes may not be possible.

Can I Return a Personalised Item?

Personalised items are made to order and are non-returnable, unless faulty.

How Long Does Personalisation Take?

Personalised items may take slightly longer than standard orders, but are still processed as quickly as possible.

A Practical Approach to Personalisation

We keep personalisation simple:

• Clear options
• Direct control over layout
• No unnecessary steps

The aim is to create something that feels properly yours, without overcomplicating the process.

Need Help?

If you’re unsure about layout, wording, or suitability:

• Contact us before ordering
• We’re happy to advise on what will work best

Final Check Before Ordering

Before you place your order, quickly confirm:

• Spelling is correct
• Text fits comfortably
• Layout looks balanced

A few seconds here ensures the finished piece comes out exactly as intended.